Europlan at Covid-19 Level 3

Following Government directives, Europlan will recommence warehouse, despatch and installation operations on Tuesday April 28th. We will return to normal business hours - Monday to Friday.

Europlan has in place procedures to ensure we can operate safely in line with government requirements, and to ensure our supply chain operates in full compliance with government requirements.

When delivering products to you, Europlan will:

  • Ensure no employee or contractor has had Covid-19 symptoms within last 14 days or travelled overseas within last 14 days
  • Establish & maintain a contact tracing register for all people visiting our site
  • Ensure all employees & contractors working on our behalf follow your Covid19 procedures & understand your site-specific hazards and requirements
  • Complete any site related documentation in a timely manner
  • Ensure all employees & contractors working on our behalf follow healthcare flow chart (attached)
  • Equip our team with the correct PPE & the training to use this PPE
  • Appropriately scale team size for the job required
  • Ensure the team travels to & from site or work in their own vehicles to maintain appropriate distance – excluding those who share a bubble
  • Sanitise tools & vehicles before & after commencing work
  • Maintain 2m physical distance from non Europlan people during the delivery and/or installation – we will do this by physically isolating our work area from other people by use of barriers to ensure everyone’s safety
  • Use contactless mechanisms for Proof of Delivery & other sign off procedures
  • Manage our supply chain & only use contractors & sub-contractors with complaint Covid-19 Level 3 Health & Safety plans

We need you to:

  • Declare no one on site has had Covid-19 symptoms within the last 14 days or travelled overseas within last 14 days
  • Conduct site inductions (where required) remotely using Face time; Microsoft teams, or other appropriate technology
  • Establish & maintain a contact tracing register for all people on site
  • Use contactless mechanisms for Proof of Delivery & other sign off procedures
  • Maintain 2m physical separation from our team

Prior to despatching orders, we will make contact to confirm you are ready to receive products and request your risk mitigation plan and procedures to ensure we do this safely.

For delivery and installation of furniture we will practice safe distancing. This may impact the loading and unloading of trucks but will ensure our employees, contractors and your staff are safe.

Our project managers will communicate with you to do pre site checks to make sure we understand your expectations. It is our preference that pre-site checks are carried out remotely.

  • If a site becomes unsafe for our installers and contractors- they will pack up and leave and will return when the situation has been addressed and site is again compliant

All visitors to our warehouses, including transport company employees will need to register when arriving. They will be required to provide contact details for traceability and declare they are symptom free of Covid-19. We will practice safe distancing when loading and unloading trucks.

Europlan sales, marketing, and administration staff will continue to work exclusively from home during the Level 3 period, and carry out their workflow using non face to face means of communication with colleagues, clients and suppliers.

If you have any further questions about our processes or Covid-19 Level 3 Health & Safety Plan, please contact us on:

0800 43 45 46
hello@europlan.nz

Thank you for working with us to keep everyone healthy and safe during Level-3 restrictions.

The team at Europlan

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