In 2017 we were approached by Connetics in Christchurch, a large company with over 300 full time staff and a major building move on the horizon.
After attending a “lunch and learn” knowledge session hosted by Europlan, Connetics were keen to engage with us in our full Workplace Strategy service in preparation for the upcoming move.
They’d established a project team that was being championed by a diverse range of staff and an unshakeable commitment to building a positive and productive culture for the future of their business. This meant their primary focus was “People”.
Watch the full case study video below
Breakout, Collaborate, Focus, Meeting, Refresh
Project lead - Helen Dennis
Project lead - Tony Moore
Video - 90 Seconds
To begin the Workplace Strategy piece we ran a series of workshops with a broad range of employees to get a deeper understanding of their workstyles and the organisational culture for both current state and their future desired states.
Once the workshops were completed we provided the Leadership Team with a detailed report on the findings and our subsequent recommendations. We used this data to provided solutions on how to address any gaps or challenges so the organisation could realise and move forward with the vision they had identified as the future of their workplace.
We developed an online survey for all employees to complete to benchmark the business in areas such as technology, workstyles, access to collaboration areas, meeting spaces and facilities and overall happiness in their current space. Conducting workshops and data collection from a varied spectrum of employees allows us to tailor appropriate and specific recommendations around space and culture.
Once the surveys were complete, we reported the findings back to the business so they could make plans to address any areas of concern and to understand what they were doing well.
The survey was completed again in their new building to assess the success of the move post occupancy and to set new benchmarks for employee satisfaction.
The most notable change has been how “connected” their people are. Bringing them together into one purpose built site with an intentional purpose has been invaluable.
The physical building has provided a modern, safe and beautiful space for the business to operate from and the commitment to the strategy groundwork has given the organisation its heart.
Our close and methodical work with the High Performance Team allowed us to support the change management process and ensure a successful transition.
The delivered workplace strategy was wholly in alignment with the business and cultural goals of Connetics as an organisation and it has created a workspace that meets the current and future needs of their business and ensures performance is never compromised.
A year on from the move, we are still working with Connetics to ensure the initial foundations we built using the workplace strategy process are still true and moving their business forward in its intended direction.
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University of Otago - ISB
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